California New York Express- Reviews, Rate Quote

Pickup
On the day of your pick up our crew wraps & crates the items to be shipped. Before loading, each item is numbered & color-coded. The foreman inventories each item, noting its condition. The line markers on the truck’s side walls are used as guidelines to determine the size of your shipment. The foreman will address any questions or concerns you may have during the process.

Delivery
Average delivery time is seven to fourteen days. On the day your shipment leaves the city of origin, you will be contacted and informed of the in-transit status of your belongings. Twenty-four to forty-eight hours before arrival, you will be contacted by our driver to arrange the delivery date and time. Upon delivery, your valuables will be carried into the premises. Our movers will unwrap the padding and set furniture in place. Items that were disassembled by our crew at origin will be reassembled.

Customer's Reviews:

Tiffany Truong

This was the worst, most stressful moving experience I've ever had. I am a single person living in NYC without much furniture. I paid extra to have my things stored in San Francisco so that my furniture will be delivered (promised 1-2 days after notification). At the NYC end, the movers come promptly and packed my furniture nicely. But when I arrived in San Francisco, I contacted them to deliver my furniture with no response for days. When they responded, the customer service lady told me that they had stored my furniture in LA and it would "take a while to get it out of storage". She would not give me a definite time despite repeated emails and phone calls. They never returned my phone calls. My contact in NYC basically said it wasn't his problem. I had to stay in a hotel the entire time It took them 10 days to deliver my furniture from when I first requested it. They never apologize, gave no updates, and never reiumbused me for the hotel bills, lost of work time, or inconvenience of waiting for 10 days. I would not recommend them to anyone.