Air 7 Seas- Reviews, Rate Quote

Services provided:
Sea Freight services are available to any destination in the world. AIR 7 SEAS® is one of the few leading transporting company in USA who can provide all the services in the Sea Freight industry.
Any Size/Weight of shipment, from Door to Port, Port to Door, Door to Door Flexible but Reliable with Low Rates and Faster Transit

Air Freight service is available within 50 states of USA for all kinds of cargo. AIR7SEAS®is one of the few leading transporters in USA who provide all the shipping choices available in air freight industry.
Door to Port, Port to Door or Door to Door for 100 lbs / 45kg or more, of any Size/Weight per package, to any address in USA. Flexibility with Dependability.

Air Freight services is available to all countries in the world. AIR7SEAS® is one of the few leading transporters in USA who provide all the shipping choices available in air freight industry.
Door to Port, Port to Door or Door to Door for 100 lbs. / 45kg or more, of any Size/Weight per package, to any address in USA. Flexibility with Dependability.

Customer's Reviews:

Rahul Shah

I had a terrible experience with Air7seas

Their quote looks the lowest, so I chose them. But I was charged for almost twice the weight and volume, when I received their invoice.

They had said the they would handle customs clearance, but that also they only give some contact in India and again there are hidden fees there. Which again doubles your estimate.

When I got their invoice, I called them up and they said when they do the wieght/volume it generally increases by some amount. But this was unbelievable since what they were charging me for was double the quantity. I was aksed to pay immediately o.w. they would start charging me per day cost for holding my freight.

Finally when I released my freight, I got the offical confirmation that my estimates (weight/volume) were indeed correct. Air7seas
(poonam/maha/mary) had this to say "towne air freight (their partner)
charged us this much and we have to make whatever small amount we make". I had to many calls to these 3 ladies.

For the reference: my weight /volume were: 430 pounds/ 30 cu ft
I was charged for : 794 pounds / 79 cu ft

Also the fees I had to pay in India, doubled the cost. So I finally had to pay about 4 times as much as their estimate.

murali

I don`t agree with you , i and few of my friends have shipped with air 7seas ,, we had quite a good experience as you can`t expect best results.. we are happy with there service

Vaseem Aziz

I too had a terrible experience with Air7Seas. My suggestion: don't even attempt to go to them. They show a very rosy picture initially.

Although their invoice was very high I agreed as it was within budget that my company provided for re-location. They promised door-to-door delivery and on-time, later they started making excuses that flights have been cancelled etc, pay up more for alternative flights.

Then I paid more. Even then lot of problems, they did not coordinate with the Indian company. They just gave me the contact info of the indian company and totally forgot about the transaction.

I had to followup with the company, give them all details again.

I didn't want to handle the Customs part so I paid up much more as they said they will handle the Customs, but the in India it is a totally opposite story.

Customs folks try to squeeze money out of you, they are clearly asking for bribe (under the table) to release my items. I had to leave my work and take out several hours on multiple days and pay up much more additional amount to get my items.

Srinivas

We had a terrible experience with also. This company doesn't have any ethics what so ever.
If you anybody is there to work with me, I would like to take legal action against this company.
I have all the evidences against them on what they had told me about the shipment and what is included in it. The same old story I guess, which is some local transport company charged them more and they can't take it. Hence passing it on to me. The charges are the double the amount to what it is quoted.

Moe

Air7Sea again is one of the best freight forwarding companies i used.
I now that a lot's of people have different opinion but one thing i now that air7seas is the best after shipping for 12 years.
Moe.

Chris Hirt

I am surprised that anyone could have a decent experience with this company.
This company is EVIL!

I've used other shipping companies in the past, and these guys are by far the worst ones I've ever used.

They quote you one price, telling you that certain services are included, then they charge you a lot more, and once the goods reach your destination you realize that several promised services were never included. They even shipped all my boxes uninsured despite telling me to the contrary!

I can see that I'm not the only one to pay twice the amount quoted, but on top of that they also forgot my shipment!! I told them that it was time-critical, but instead they shuffled my file twice to different handlers, and when I called from Europe 2 weeks later, the goods weren't even shipped!!!

They were rude, hung up on me, and wouldn't even speed up the shipping process after having messed up, costing me a lot of money.

I received no compensation from this company, even though IU was promised some, but at this point I'm not even surprised.

Do yourself and your company a favor: Stay away at any cost. This is one of the worst businesses I've dealt with in my whole life.

Szilvia Somodi

This company is unprofessional and unethical!!! I have never shipped anything before but I am sure that I would never use them again. They quoted me a low price and they were nice and helpful at the beginning. As soon as they knew they got my business they stopped responding to my calls and did not provide the necessary information about the process. They were rude on the phone and never returned my calls; i had to call them several times from Europe to find out about the status of my shipment. When it arrived it turned out that I had to pay again for certain services that I had already been charged for on the other end of the ocean. It took me several expensive phonecalls to straighten things out, which caused delays in the release of my stuff. The customs here on the receiving end was already threatening me with extra storage fees by the time they came through with the answers. I did manage to get reimbursed by them for having been double charged after I mentioned the possibility of legal action but they failed to send the full amount of the reimbursement.
I do not have any experience in overseas shipping but there must be better companies out there to do this kind of stuff. I guess they are banking on the fact that a lot of people will only move once.

Anurag Sinha

Never use this company. They dont have any methodology to handle household goods - they broke my LCD TV, shattered my sofa and what not... they are out of control ... their rates of 4-5 $/cu ft are a scam... when you will get your invoice, it will be in the 12-15$/cu ft range.... they are just atrocious !!

Matthew Sweeney

This company is incompetent and downright scary. Although they have a B+ rating at the Better Business Bureau you can see that they also have 27 complaints over the last 36 months. They quote very low to draw you in, but then extra charges are added throughout and your goods are handled with incompetence and neglect. They quoted 8 hours of packing for my move, but are trying to charge me for 23. They also are charging me for $1250 in materials expenses, but I provided the bulk of the materials for less than $200 and they have not provide receipts or expenses to justify their costs. I visited their warehouse and found my goods in disarray, unlabeled, and it was difficult to tell what belonged to me and what belonged to other customers. It also appeared that they were using some of my personal goods for work in the warehouse. I found one of my ladders open in the corner of the warehouse as if it was being used. If you do have problems they are difficult to deal with, defensive, and almost impossible to reach. Scary if you are doing an international move and have no local contacts. I am considering legal action if they do not return my goods. I have also filed a complaint with the better business bureau and am considering contacting several local news agencies. If anyone would like to contact me or leave contact numbers so that they can join in please feel free to write my e-mail address.

Vishal Bhargava

Seeing few negative feedback I decided to give my Positive Feedback.
It is unfortunate that the few bad experiences get publicized.
I have moved with them twice and I have had very good experiences. I will recommend them to all my friends to move only through them. Both were international moves to India and they handled it exceptionally well.
The first call to get an estimate and then the pickup and packing were done in a professional manner. There is always a live person to talk to during business hours, and not a machine.
The sales person prepared me very well as to what to expect at the destination customs and clearance. The transition was very smooth.
I see a few complaints written about this company, on the net which can happen in any kind of a business. For the amount of shipment they have been doing since last 25 years, this is unfortunate that one or 2 case happens. Might be one should check out the ratio, before badmouthing.
I shopped around a lot before I shipped through Air7seas, and everyone, whom I spoke to, who relocated through them had only positive views.
If anyone wants direct feedback from me please feel free to contact me at visakam1@yahoo.co.in. I will be more than happy to talk to you. I couldn’t resist but write this review to rebuttal a handful of unlucky ones who had the bad experience. It is only the few bad experiences that get publicized.

Ken L

Unfortunately, I must add my bad experience to this list. Air7Seas as a whole did not do a bad job. However, one individual (named Rakesh) within Air7Seas attempted to take advantage of me.

I arranged and paid for a door-to-door move. However, when my goods arrived at the destination port in the UK, I was told by the delivering agent that I had to pay to have the goods delivered. It took nearly two additional weeks of threatening to sue Air7Seas before Rakesh finally agreed to sort out the delivery.

In addition, the goods were not properly palletized...they had shifted badly and caused uneven pressure on several boxes. This pressure probably contributed to the breakage of many items. In addition, the pallet of goods were not plastic-wrapped properly, so several boxes were wet and falling apart.

I asked Rakesh and others to provide the name and address of the President or owner, but received no response. I did not bother to file an insurance claim for the breakage because it is not worth the hassle of further discussions with them.

I would recommend anyone seeking to move goods should stay away from this company.

Keoni

I just won a small claims court settlement because I paid Air 7 seas to take a shipment from Tacoma to Ulaanbaatar Mongolia. They dropped my shipment off in China 1400 miles away and refused to do anything else. I had to pay out of my pocket $3,000 to have it taken by rail the rest of the way

Vamsi Kadiyala

DONOT USE THIS COMPANY.
They are cheaters. I have emails, pictures and Videos of what happened.
My goods came to me Wet. They were wet for 24 hours. Imagine my experience.
The Insurance: Useless. They take the opinion of Air7seas and you can expect their support.
My goods arrived to Delhi instead of Hyderabad.
APART FROM LOSS OF MONEY AND TIME, I BEING CHEATED IS VERY HARD TO TAKE.
Email me if you need more info.